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Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your nobu98 account — from how deposits via DANA, OVO, or GoPay are handled to how we manage withdrawals, account access, and eligibility.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction-dependent access
nobu98 Terms That Cover How Your Account Works
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling Under These Terms

These terms sit alongside how we manage your account data, device sessions, and wallet connections. We do not share your DANA, OVO, or GoPay account details with third parties outside of what is necessary to process your transactions. Account security is your responsibility on the device side — use a private connection and keep your login credentials to yourself. We handle our side of the account flow with standard encryption across all sessions.

Data Retention We retain account activity data for the period required by applicable regulations in eligible regions. You can request a summary of what we hold by contacting support with your account ID.
Cookie Use Our platform uses session cookies to keep your lobby state and wallet selection intact across pages. You can adjust cookie preferences in your browser, though some account features may not function without them.
Account Security Each login session is tied to your registered device and OTP confirmation. If we detect an unusual login pattern — for example, a new device in Yogyakarta accessing your account — we may prompt re-verification before allowing wallet activity.
Change Requests To update personal details or wallet connections linked to your account, submit a request through the account settings page. We verify identity before applying any changes to payment or contact information.
TERMS CONTACT PATHS

Ask Us About Any Term Before You Agree

If a clause reads differently to how you expected, reach out before your account goes active. Our support team can clarify wallet deposit rules, account verification steps, and what happens when a withdrawal is flagged for review. Getting clarity early avoids disputes later — and we'd rather answer a question than resolve a complaint.

Live Chat Open the chat widget from your account dashboard at any time. A support agent can walk you through specific clauses, wallet deposit rules, or account verification questions.
Email Support Send your query to our support address listed in the account help section. Include your account ID and the clause number you want clarified so we can respond with precision.
In-App Help From the nobu98 mobile browser session, tap the help icon in your account menu. You can submit a terms query directly from there — no need to switch apps or open a desktop browser.

Common Questions About These Terms

These are the questions we see most often about account rules, wallet eligibility, and how the terms apply in practice. If yours isn't here, reach out to support directly.

No — you confirm once when you open your account. We only ask again if we make a material change to the terms. You will see a prompt on your next login when that happens.

Yes, as long as you have accepted the updated terms. Wallet deposits via DANA, OVO, or GoPay continue to work normally once you re-confirm. Any pending transaction is not cancelled during an update period.

We may suspend or close your account depending on the nature of the breach. You will be notified via the contact details registered on your account. Funds in your wallet are returned subject to verification.

Send a data request through live chat or email with your account ID. We aim to respond with a data summary within the timeframe required by applicable local regulation in your eligible region.

The same account terms apply across all product areas — slots, live casino, and football sports betting alike. Specific bet settlement rules are covered in the separate sports betting rules section of your account.

Yes. Use live chat or email before you confirm your account. Our support team can walk you through any clause — especially around wallet rules or account eligibility — so you agree with full clarity.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.